If shifts
are changing, we call it Schichtwechsel in German. Normally it's done to
refresh the workers in between to get a break or at the end of the shift to
call it a day. The service, however, shouldn't be impaired as this ruins the
business.
After
crossing the Kyrgyzstan - Kazakhstan border on foot carrying the baggage I
tried to change money in the small Kazakhstan border town. Quite near at a gas
station I saw a money changer. There had been a little queue already and I
joined the people there. Then I saw the Russian scribbling on an A4 piece of
paper: 20 minutes - change of shift. As I was travelling with a group, we
decided to better try at another money changer in town. Actually there were
quite a lot. The first of our group changed money and then they popped up an A4
piece of paper: 20 minutes - change of shift. Actually that was the only moment
I watched the Russian speaking guy in front of me to freak out.
Let's see
it this way: in some places in the world the satisfaction of employees is more
important than the saticfaction of customers, Schichtwechsel is more important
than business.
Finally we’ve
got to a money changer without change of shift.
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